Terms and Conditions
Contract Purpose
This rental is exclusively for tourism purposes in accordance with Article 1, paragraph 2, letter c) of Law 431/1998 and subsequent regulations.

Rental Duration
The minimum stay is 2 days. Check-in is scheduled at 3:00 PM, and check-out must be completed by 10:00 AM.

Price and Payment Terms
The total price is specified at the time of booking and includes costs such as final cleaning, tourist tax, etc. A deposit equal to 30% of the total amount is required at the time of booking. The remaining balance must be paid no later than 30 days before arrival.

Security Deposit
A security deposit of €500.00 is required, payable in cash or by credit card at check-in or during the booking process. This deposit will be refunded at the end of the stay, subject to a satisfactory inspection of the property.

Cancellation Policy

Free cancellation up to 30 days before the check-in date.
A 50% penalty applies for cancellations between 29 and 14 days before check-in.
A 100% penalty applies for cancellations made within 13 days of check-in.
Guest Obligations
The guest is responsible for maintaining the property in good condition and adhering to the house rules. Any damages will be deducted from the security deposit.

Minor Guest Policy
Guests under the age of 18 must be accompanied by a parent or legal guardian and provide the required documentation, as stipulated in Article 109 of the TULPS.

Final Provisions
By making a booking, the guest agrees to these terms and conditions. Any disputes will fall under the jurisdiction of the rental location's court.

Privacy Policy for Bookings

This Privacy Policy describes how personal data provided during the booking process on our website is collected, used, and protected.

1. Data Controller
The Data Controller is PM PROPERTIES MANAGEMENT LAKE COMO SNC DI MARIA CARIA BONARIA E SAMANTHA PALMIERI, with its registered office at VIA GUGLIELMO MARCONI 16, 22012 - Cernobbio (CO), VAT ID: 04155120134, PEC: [email protected], responsible for the protection and management of personal data.

2. Types of Data Collected
During the booking process, we collect the following data:
- First and last name
- Email address
- Phone number
- Residential address
- Payment details (solely for processing the booking, without storing sensitive information such as credit card details)
- Any special requests provided in the designated fields.

3. Purpose of Data Processing
The personal data collected is used for the following purposes:
- To manage and confirm the booking;
- To communicate important information related to the stay;
- To comply with legal obligations (e.g., guest registration as required by Article 109 of TULPS);
- To improve our services and gather feedback on the guest experience.

4. Data Retention
The data will be retained only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

5. Data Sharing
The data will never be shared with third parties for commercial purposes. It may only be shared with:
- Competent authorities, in accordance with legal requirements;
- Technical service providers, if necessary for managing bookings (e.g., payment platforms or management software).

6. Data Security
We implement technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or disclosure.

7. User Rights
Users have the right to:
- Access, modify, or request the deletion of their personal data;
- Object to the processing of their data for legitimate reasons;
- Request data portability.
To exercise these rights, please contact us at [company email].

8. Cookies and Monitoring
Our website uses technical and analytics cookies to improve the browsing experience. For more details, please refer to our [Cookie Policy].

9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated on our website, with the updated date clearly indicated.

10. Contacts
For questions or clarification regarding the management of personal data, you can contact us at:
Email:
PEC: [email protected]
Phone: +39.3290035186

Booking through our website implies acceptance of this Privacy Policy.